We love trees. You love trees. So we're becoming an even more environmentally friendly business. This includes actively encouraging enrollees to go paperless by giving them the option to receive their Explanation of Benefits (EOB) statements electronically. Those who enroll will receive an email whenever a new statement is available; allowing them to easily click thru, log in and review without getting paper involved.

Implementation made simple, quick, paperless and painless. Our new group administration online suite streamlines the process by guiding the user through a series of questions – only serving up content relevant to the group's size and situation. The suite supports multiple users – and sends out electronic notifications at key checkpoints in the process. Or, users can simply log in for real time updates anytime.

Efficiency. (We'd repeat that for emphasis, but that would be inefficient.) Time is valuable and the improvements to our employer portal reflect that. Now group administrators can update their group's eligibility information in real time and instantly view a report with their changes. More detailed subscriber and dependent data, fewer denials and more. That means happy employees and more efficient (there's that word again) administrators.

Our shiny new online billing tool presents a layered approach that gives you all the details you need to gain a better understanding of your monthly statement. No banker's hours here. Access the secure site any time, day or night, for an accurate, up-to-the-minute, paperless picture of your financial information. And should questions arise, this savvy system ensures that reconciling charges has never been easier.

Yes, we take requests. Coverage for dental implants continues to be one of the most demanded benefits. As a new standard of dental care believed to lead to better oral health outcomes, we're offering implant coverage as a new standard benefit for individuals, families and groups. Our mission is to improve oral health. Our mandate is to listen to our customers. Offering benefits for dental implants covers all of the above.